We have a 7-day return policy, meaning you have 7 days after receiving your item to request a return.
Item must be in the same condition as you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To initiate a return, you may contact us at oneoftdesigns@gmail.com.
Once your return is accepted we will issue you an RMA# and send you instructions on how to return your package. Items sent back without an RMA# cannot be accepted. Once we are in receipt of your return item we will issue a refund back, per your original payment method, within 5 business days.
Product Damages
Please inspect your order upon receipt and contact us immediately if your item is defective or damaged so that we can evaluate and correct the issue.
Exchanges and Non-returnable items
We do not accept exchanges at this time. Customs orders are non returnable.
